We accept returns within 30 days of purchase. Items must be unused and in original packaging. For more details, visit our Returns page.

Kratos begain in 2023, but we proudly have over two decades of experience in industrial design and manufacturing. Our commitment to quality and customer satisfaction has always been our top priority.

Our headquarters is located in Cincinnati, OH. We ship products nationwide.

We offer standard and expedited shipping options. Shipping costs and delivery times vary based on your location.

International shipping is available upon special request.

Small orders typically ship within 3 business days. Delivery times depend on your location and chosen shipping method. Painting is completed on demand and will add extra time to ship date depending on the size of the order.

Please contact our customer service team within 24 hours of placing your order for any changes.

If you haven’t received your order within the expected timeframe, please reach out to our support team for assistance.

If you receive a defective item, please contact us within 7 days of receipt for a replacement or refund.

We accept various payment methods, including credit/debit cards and Paypal.

Yes, we use industry-standard encryption to ensure your payment information is secure.

Please refer to our Size Guide available on each product page for detailed sizing information.

Our products are handcrafted by certified welders to ensure superior product quality and reliability.

You can reach our customer support team via email at andrew@kratosindustrial.com or through our Contact Us page.

No, we don’t offer loyalty points  or rewards at present.